HCX HotSpot is a comprehensive HotSpot solution that lets hotels centrally manage guest internet access, user verification processes, usage policies, and satisfaction measurement.
Where it's used
General use cases for hotspot technology
Hotels / Resorts
Guesthouses / Motels
Cruise / Yachts
Aircraft / Private Jets
Public Transport
Government Institutions
Hospitals
Malls / Retail Stores
Cafes / Restaurants
Entertainment Venues
Educational Institutions
Airports
The panel shown is the real HCX HotSpot interface; personal administrator and guest information has been anonymized prior to publication.
HotSpot modules
HCX HotSpot is not just a captive portal; it brings live traffic, user verification, legal logs, package usage, and post-connection surveys into one panel.
Download/upload traffic and system health stay visible for the operations team.
Hotel name hidden
369
Registered
15
Completed
100%
Success
Overall stay satisfaction
Reception services
Housekeeping services
Flexible login flows
Different verification options are managed from the same HotSpot panel by property and guest type.
Room information
Password
Username - password
SMS
Quick Connect
Track connection records securely by date and property.
Control speed, duration, device limits, and package usage.
Features
HCX HotSpot manages the full journey from guest connection to usage tracking, legal records, and satisfaction measurement.
Define how guests connect, which limits apply, and what journey they see on the access screen.
Track active users, connection history, traffic, and system status from one panel across multiple properties.
Keep required connection records organized by property and date so they can be accessed when needed.
Measure the guest experience after connection and read results by department, location, and language.
Report paid packages, usage performance, and revenue so HotSpot becomes more than an access tool.
Guests connect via the business-branded login screen using SMS, room info, password, or Quick Connect.
Per-user speed, time, and device limits are applied automatically.
Connection and traffic data are monitored live from the central panel, and 5651 logs are archived securely.
After connecting, guests automatically receive a satisfaction survey and results are reported by department.
A hotspot is a system that provides internet access over a wireless network and requires the connecting user to verify themselves — typically via SMS, a password, or a similar method. HCX HotSpot brings this access together with secure verification methods, 5651 legal log management, and a central management panel for hotels and similar businesses.
In general, hotspot systems are used across many industries that provide internet access to guests or visitors — hotels, resorts, restaurants, and cafes, as well as airports, hospitals, shopping malls, public transportation, and educational institutions. HCX HotSpot today is built specifically for hotels, resorts, and restaurant/cafe businesses.
Pricing isn't published on the site. Fill out the Get a Quote form for a proposal tailored to your business.
No. The guest satisfaction module runs on top of HCX HotSpot and cannot be used independently of it.
SMS verification, room-based login, password login, and Quick Connect are all supported.
Connection logs are securely archived and can be tracked by date and facility.
Yes. MikroTik- and RADIUS-backed multi-facility and multi-branch management is available from the central panel.
Contact our team with any questions, or request a proposal tailored to your business.
