HCX Platform

Guest Experience

How the Hotel Room TV Becomes a Digital Guest Experience Hub

HCX Platform·July 21, 2026
HCX PLAY — blog kapak görseli

For a long time, the TV in a hotel room was a passive screen used only for watching channels. HCX PLAY turns that screen into a central digital surface where the hotel talks to, informs, and entertains its guests.

A wide range of content on one screen

Guests can access both traditional broadcasts and popular streaming platforms right from the room TV:

  • 130+ live channels
  • Platforms like Netflix, YouTube, Prime Video, Disney+
  • Radio stations
  • Flight information

Personalized welcome

Thanks to PMS integration, HCX PLAY can display the guest's name, room number, language, and even the current weather — giving guests a personal welcome the moment they walk in.

Centralized, secure management for the hotel

Channel and content management is handled centrally; kiosk-mode security means guests can only access apps and settings the hotel has approved, keeping TV settings protected.

How is it installed?

HCX PLAY can be installed directly on compatible Android TVs, or integrated via a TV Box to protect your existing television investment. You can explore the live demo at play.hcxplatform.com.

#HCX PLAY#Guest Experience#Hotel TV

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