Let the Room TV Become the Hotel's Digital Face
HCX PLAY is a centrally managed hotel TV platform that brings live TV, streaming apps, hotel information, and personalized guest content together in a single in-room experience.
Deployment and infrastructure
Go live in three steps over your hotel's own network.
HCX PLAY runs over the Ethernet/Wi-Fi network the hotel already has — no satellite receiver, multi-switch, or coaxial cabling required. Channels are added, removed, and managed remotely.
130+
Live channels
<3 sec
Channel launch time
24/7
Uninterrupted broadcast
01
Server is deployed
A hotel-specific HCX PLAY server is provisioned and synced with the PMS.
02
Devices are connected
Compatible Android TVs or TV Boxes join the network with automatic configuration and are mapped to room numbers.
03
The guest experience starts
Room-device pairing happens automatically at check-in; guest data is automatically cleared at check-out.
What traditional setups require
None of this is needed with HCX PLAY:
- ✗ Satellite receiver and setup
- ✗ Multi-switch infrastructure
- ✗ Per-room coaxial cabling
- ✗ A site visit for every channel change
With HCX PLAY
The infrastructure the hotel already has is enough:
- ✓ The Ethernet/Wi-Fi network the hotel already has
- ✓ One central server, IP-based broadcast
- ✓ No separate cabling required
- ✓ Channels are added/removed remotely
Key Benefits
- 130+ live channels and popular streaming platforms on one screen
- Personalized welcome with guest name, room number, language, and weather
- Automatic guest information via PMS integration
- Limited TV settings access through kiosk security
- Direct installation on compatible Android TVs, or protect your existing TV investment with TV Box
Features
Content and entertainment
- 130+ live channels
- Netflix
- YouTube
- Prime Video
- Disney+
- Radio
- Flight information
Personalized guest experience
- Welcome screen with guest name
- Room number display
- Language-based content
- Weather
- Time and date
- Hotel information and service screens
Central management and security
- PMS integration
- Centralized channel management
- Centralized content management
- Kiosk security
- Restricted access to TV settings
- Hotel-defined app selection
- Room- and facility-level configuration
How It Works
- 1
The HCX PLAY server is provisioned.
- 2
TV Box devices or compatible Android TVs are connected to the system.
- 3
Devices are paired with room numbers.
- 4
PMS integration is configured.
- 5
The guest experience goes live.
Use Cases
- Hotels that want to turn the room TV into a digital guest experience hub
- Facilities that want to protect their existing TV investment (TV Box model)
- Hotels that want a PMS-integrated, personalized welcome experience
- New hotel projects with compatible Android TV infrastructure
Target Sectors
Frequently Asked Questions
How is HCX PLAY installed?
The main sales model is TV Box + software. On compatible Android TVs the app can be installed directly; on other TVs it runs through a TV Box.
Do we need to replace our existing TVs?
No. The TV Box model protects your existing television investment.
Is there a live demo?
Yes, you can explore the live demo at play.hcxplatform.com.
Does it integrate with the PMS?
Yes. With PMS integration, guest information and room number can be reflected automatically.
How is content and channel management handled?
Channel and content management can be done in bulk for all rooms and facilities from the central panel.
Get a Quote for This Product
Contact our team with any questions, or request a proposal tailored to your business.